Shipping policy
Shipping Policy
Thank you for shopping with us! We aim to make your shopping experience as smooth and reliable as possible.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Estimated delivery times are typically:
United States: 5–12 business days
Canada: 7–15 business days
United Kingdom: 5–12 business days
Europe: 7–15 business days
Australia & New Zealand: 7–15 business days
Other international destinations: 7–20 business days
Please note that these are estimated delivery times and may vary due to carrier delays, customs processing, holidays, weather conditions, or other circumstances outside our control.
Tracking Your Order
When tracking information is available, you will receive a tracking number by email after your order has shipped.
Please allow 1–3 business days for tracking information to update after receiving your shipping confirmation.
Multiple Packages
If you order multiple items, they may occasionally be shipped separately and arrive at different times.
Incorrect Shipping Address
Please make sure your shipping information is correct before completing your purchase.
If you notice an error in your address, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.
Delayed or Lost Packages
Occasional shipping delays can occur. If your order has not arrived within the expected delivery timeframe, please contact us and we will help investigate the shipment.
We are not responsible for delays caused by customs, postal services, carriers, or circumstances outside our reasonable control.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees depending on the destination country.
Where applicable, these charges are the responsibility of the customer unless otherwise stated during checkout.
Questions
If you have any questions about your order or shipping, please contact us through our Contact page or customer support email.
We’ll be happy to help.